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Authentication problem with Gemini Add-On Desktop & Outlook

Last post 08-26-2008, 8:21 AM by Bikram. 3 replies.
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  •  08-19-2008, 10:47 AM

    Authentication problem with Gemini Add-On Desktop & Outlook

    Hi,

    I've successfully updated to Gemini 3.0.4 (Build 2026)

    1. I cannot log in using add ons Deskop and outlook. (can u give me example of full url, username, I provide gemini url and gemini user id/password but it doesn't connect)

    2. Field visibility scheme doesn't hide (Fixed In Version & Affected Version) when creating new issue.

    Thanks
  •  08-20-2008, 12:28 PM

    Re: Authentication problem with Gemini Add-On Desktop & Outlook

    Please download Desktop application again as certain issues have been addressed very recently. 

    1.
    Here is a sample login
    Url- http://localhost/gemini
    User name- manager
    Pwd- manager

    In case you are still not able to log in, you will need to send us debug output from DebugView, which can be downloaded and installed from http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx

    2. Field Visibility Scheme is not presently available in Gemini Desktop application, however it will be in a future version.

    Bikram Singh
    CounterSoft™

  •  08-23-2008, 3:54 AM

    Re: Authentication problem with Gemini Add-On Desktop & Outlook

    1. I am still not able to login... login window doesn't authenticate. does it have to do anything with url name?
    my url is : http://localhost/hdms-plant/

    2. I wanted to know field visibility scheme of web application which is available in version v3.0.4 Build 2026

    3. Email alerts are also not generated when an event occurs as mentioned in email alert form. Email is is only sent when sending a test mail
  •  08-26-2008, 8:21 AM

    Re: Authentication problem with Gemini Add-On Desktop & Outlook

    1. Users can configure Gemini to use any URL.
    2. Please clarify your question regarding field visibility
    3.What are your settings for 'Email Alert Engine' (SchedulerService/MailPlugin) at
    Home/Administration/Notifications


    Bikram Singh
    CounterSoft™

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