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Email issue creator

Last post 09-11-2007, 8:54 PM by HarveyKandola. 5 replies.
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  •  09-10-2007, 4:51 PM

    Email issue creator

    Please help me ! I have no idea what is wrong.
    I have installed Gemini 2.2.2 and Gemini Scheduler 1.4.
    In CounterSoft.Gemini.Scheduler.exe.config
        1. unmarked section MailBoxProcessor
        2. set mailbox parameters
        3. set         ProjectID="5"
                UserID="2"
                ComponentID="10"
                IssueType="4"
                IssuePriority="1"
                DebugFile = "c:\Gemini_POP3_log.txt"
                DebugMode = "true"

    In C:\Gemini_POP3_log.txt  I see information about login to pop3
    [17:31:00.51] [INFO] Assembly version: 3.0.0.43.
    [17:31:00.51] [INFO] Will resolve host "pop3 XXXXXXXXX my server".
    [17:31:00.51] [INFO] Host "pop3 XXXXXXXXXX" resolved to IP address(es) xx.xx.xx.xx.
    [17:31:00.51] [INFO] Will connect to host "pop3 XXXXXXXXXXXXX" on port 110.
    [17:31:00.53] [INFO] Socket connected to IP address xx.xx.xx.xx on port 110.
    [17:31:00.53] [RECV] +OK Hello there.\r\n
    [17:31:00.53] [INFO] Connected to mail service at host "pop3 XXXXXXXXX" on port 110 and ready.
    [17:31:00.53] [INFO] Get the list of POP3 capabilities via CAPA command.
    [17:31:00.54] [SEND] CAPA\r\n
    [17:31:00.54] [RECV] +OK Here's what I can do:\r\nSTLS\r\nTOP\r\nUSER\r\nLOGIN-DELAY 10\r\nPIPELINING\r\nUIDL\r\nIMPLEMENTATION Courier Mail Server\r\n.\r\n
    [17:31:00.54] [INFO] Will login as "username".
    [17:31:00.54] [INFO] Will try regular USER/PASS authentication.
    [17:31:00.56] [SEND] USER username\r\n
    [17:31:00.56] [RECV] +OK Password required.\r\n
    [17:31:00.56] [SEND] PASS ********\r\n
    [17:31:00.57] [RECV] +OK logged in.\r\n
    [17:31:00.57] [INFO] Logged in as "username".
    [17:31:00.59] [INFO] Download inbox statistics.
    [17:31:00.59] [SEND] STAT\r\n
    [17:31:00.59] [RECV] +OK 1 7925\r\n
    [17:31:00.60] [INFO] Will download entire messages (startIndex=1, count=1).
    [17:31:00.60] [SEND] RETR 1\r\n
    [17:31:00.60] [RECV] +OK 7925 octets follow.\r\n [Total 7953 bytes received.]
    [17:31:00.62] [INFO] Downloaded entire messages (startIndex=1, count=1).
    [17:31:00.73] [SEND] QUIT\r\n
    [17:31:00.73] [RECV] +OK Bye-bye.\r\n
    [17:31:00.75] [INFO] Will disconnect from host "pop3 XXXXXXXXXX".
    [17:31:00.75] [INFO] Disconnected from host "pop3 XXXXXXXXXX".
    and nothing happend in my Gemini aplication, no issue is added.
    What is wrong ?

    Janusz

  •  09-10-2007, 9:33 PM

    Re: Email issue creator

    Did you set the Gemini URL, user name and password?

    Are there amy errors in the Gemini log or the windows event viewer (where the service is installed)?


  •  09-11-2007, 7:16 AM

    Re: Email issue creator

    Yes  - URL, login and password are correct
    Client WebServicesURL="http://localhost/gemini/webservices" AuthenticationUsername="xxxxxx" AuthenticationPassword="yyyyyyy">
    where xxxxxx and yyyyyyy is admin's login and password for Gemini
    Service works OK. There are information about service's start in Windows Event log and that MailBox Processor was initialised for client http://localhost/gemini
  •  09-11-2007, 9:12 AM

    Re: Email issue creator

    Are there any errors in the Gemini log?
  •  09-11-2007, 12:22 PM

    Re: Email issue creator

    No, there is no errors in Gemini Log.
    SMTP test sends email correctly.

  •  09-11-2007, 8:54 PM

    Re: Email issue creator

    Can you query the Issues table in the Gemini SQL database to see if the issue was created?

    It may be that the ProjectID, ComponentID values were wrong...

    Harvey Kandola
    CounterSoft™

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