CounterSoft User Forums

For one specific project, when you click "Create" for a new issue in the WebUI, a postback happens but then you are brought back to the create issue form, but with nothing changed.  All the required fields are definitely filled in.

When I try to create an issue for this same project using the desktop client, I get the following error:
Invalid URI - Requested Resource could not be found.

CounterSoft.Gemini.Commons.Rest.GeminiRestException

Stack Trace:
   at CounterSoft.Gemini.WebServices.BaseService.ThrowResponseException(WebResponse response)
   at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType)
   at CounterSoft.Gemini.WebServices.IssuesService.GetSubIssues(Int32 issueId)
   at CounterSoft.Gemini.Client.Commons.Helpers.ServiceHelper.GetSubIssues(GeminiModel model, Int32 issueId)
   at CounterSoft.Gemini.Client.UI.Controls.MainControlForm.CanCloseIssue(IssueWorkflowEN workFlow)
   at CounterSoft.Gemini.Client.UI.Controls.MainControlForm.CanUpdateIssueStatus(Int32 statusId)
   at CounterSoft.Gemini.Client.UI.Controls.MainControlForm.SaveIssue(GeminiModel& m_model, Panel& errPanel)
   at CounterSoft.Gemini.Client.UI.Presenters.AddNewIssuePresenter.SaveNewIssue()
   at CounterSoft.Gemini.Client.UI.Forms.AddNewIssueForm.btnCreate_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at Telerik.WinControls.RadControl.OnClick(EventArgs e)
   at Telerik.WinControls.UI.RadButton.ButtonElement_Click(Object sender, EventArgs e)
   at Telerik.WinControls.RadItem.OnClick(EventArgs e)
   at Telerik.WinControls.UI.RadButtonItem.OnClick(EventArgs e)
   at Telerik.WinControls.RadItem.DoClick(EventArgs e)
   at Telerik.WinControls.RadItem.RaiseBubbleEvent(RadElement sender, RoutedEventArgs args)
   at Telerik.WinControls.RadElement.RaiseRoutedEvent(RadElement sender, RoutedEventArgs args)
   at Telerik.WinControls.RadItem.RaiseBubbleEvent(RadElement sender, RoutedEventArgs args)
   at Telerik.WinControls.RadElement.RaiseRoutedEvent(RadElement sender, RoutedEventArgs args)
   at Telerik.WinControls.RadElement.DoMouseUp(MouseEventArgs e)
   at Telerik.WinControls.ComponentInputBehavior.OnMouseUp(MouseEventArgs e)
   at Telerik.WinControls.RadControl.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at Telerik.WinControls.RadControl.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Any ideas?

Can you please check the field visibility scheme for the issue type for this project (create visibility scheme)?
It might be that the scheme does not show a field that is required but doesn't have a default value (Project Administration -> Default Values).

---

oddly, this seemed to have something to do with how statuses were configured for this project.  very weird!  we had to switch a status to be an assigned status

Can you please check the Gemini system log for errors?

---

there is nothing in the system log during the time when we were inputting these issues.  Thanks, though, i'll be sure to look here more in the future.