CounterSoft User Forums

Yes, we use windows authentication.

Can you please try in IIS to allow anonymous access to the Project/ReportPDF.aspx file only?

 

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I made the test and we still get the same error. 

We have managed to replicate the issue and solved it by giving anonymous access to the project and project\report folder. Can you please test this?

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In IIS on the "Directory security" option for the "projec" and "project/reportfoler, i have select "Enable anonymous access" and deselect "Integrated Windows authentication".

The result is always the same :

ID	Dated	Message Type	Message Source	Entry	User
173	14/01/2010 15:44:29	Error	Gemini	Could not render the url. Could not get image from url.The URL is not accessible. Status code 0x191.The requested resource requires user authentication. at ExpertPdf.HtmlToPdf.ImgConverter.GetMetafileFromUrl(String url, nc& htmlParseInfo) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytes(String url, String htmlString, String internalLinksDocUrl, Boolean fromUrl) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytesFromUrl(String url) at CounterSoft.Gemini.Web.Controls.PDFControl.lnkPDF_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Can you please send an email to support at countersoft dot com?
We will remote in to your machine and see if we can solve this.

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I have installed the las version of Gemini 3.6.1.

Now, the pdf can be downloaded but the images are not displayed on the pdf.

Is your chart storgae mode in session (web.config)?
We have seen sometimes that the chart won't show up but 2nd time it does, did you try again?

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Hi,

Now after the Gemini 3.6.3

All reports images are diaplayed on tghe website.
The PDF are processed, but the images are not displayed on the PDF

<add key="ChartImageHandler" value="storage=session;"/>
<sessionState mode="StateServer" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;user id=sa;password=sa" cookieless="false" timeout="60"/>

pascal.court wrote:

Hi,

Now after the Gemini 3.6.3

All reports images are diaplayed on tghe website.
The PDF are processed, but the images are not displayed on the PDF

Same issue for me with version 3.6.3 (2590).

We change the storage between session and file mode, but the problem is always here.

We know of an issue with the PDF and charts when using windows authentication.
Unfortunately we don't have a fix yet.

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We don't use windows authentication. This morning we have the bug on gemini.countersoft.com, but now it works ?!!?

We have seen some instances of it not working on our site due to session issues.
Do you get the issue all the time?

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On our server, yes all the time.

On your server, sometimes the second pdf generation works...

What errors do you get in the system log?

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