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mail alerts will not work

Last post 07-09-2008, 5:42 PM by forummedia. 16 replies.
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  •  06-16-2008, 1:37 PM

    mail alerts will not work

    Hi

    we get the following error message:

    Operation is not valid due to the current state of the object. 16/06/2008 14:36:07 SOURCE: CounterSoft.Gemini.Commons TARGETSITE: Boolean SendEmail(CounterSoft.Gemini.Commons.GeminiConfigurationEN, CounterSoft.Gemini.Commons.EmailAlert, CounterSoft.Gemini.Commons.IssueWatcherEN) STACKTRACE: at CounterSoft.Gemini.Commons.Emailer.SendEmail(GeminiConfigurationEN config, EmailAlert alertMessage, IssueWatcherEN recipient) at CounterSoft.Gemini.Commons.Emailer.SendEmail(GeminiConfigurationEN config, String strTo, String strBody, String strSubject, Boolean bHTML)

     

    Gemini Version is 3.0.2
    Web-Server is Windows 2008

     

    Thanks for your help

  •  06-16-2008, 10:10 PM

    Re: mail alerts will not work

    Is this the only message? Can you try to reboot the web app?
  •  06-17-2008, 6:50 AM

    Re: mail alerts will not work

    Hello

    we restarted the webapp several,s times.
    We deleted the application pool and the website and configured it again.

    We use already version 3.0.3 :-)

    Best Regards

    Sascha

  •  06-17-2008, 7:08 PM

    Re: mail alerts will not work

    Sorry, does it work now or do you get the same exception?
  •  06-24-2008, 12:56 PM

    Re: mail alerts will not work

    No the problem is not solved.
  •  06-24-2008, 8:17 PM

    Re: mail alerts will not work

    Are you getting the same exception?
  •  06-25-2008, 7:55 AM

    Re: mail alerts will not work

    Yes its the same:

     

    Operation is not valid due to the current state of the object. 25/06/2008 08:54:32 SOURCE: CounterSoft.Gemini.Commons TARGETSITE: Boolean SendEmail(CounterSoft.Gemini.Commons.GeminiConfigurationEN, CounterSoft.Gemini.Commons.EmailAlert, CounterSoft.Gemini.Commons.IssueWatcherEN) STACKTRACE: at CounterSoft.Gemini.Commons.Emailer.SendEmail(GeminiConfigurationEN config, EmailAlert alertMessage, IssueWatcherEN recipient) at CounterSoft.Gemini.Commons.Emailer.SendEmail(GeminiConfigurationEN config, String strTo, String strBody, String strSubject, Boolean bHTML)

     

    Best Regards

    Sascha

  •  06-26-2008, 1:24 PM

    Re: mail alerts will not work

    Are you using Gemini Scheduler or Mail Plugin for email alerts.

    Try the other one!

    Harvey Kandola
    CounterSoft™
  •  06-26-2008, 2:13 PM

    Re: mail alerts will not work

    Hi

    we tested both already. Thats not the solution

    greetings

    sascha

  •  06-26-2008, 2:47 PM

    Re: mail alerts will not work

    We think it might be a problem with running under windows server 2008. Can you try to install the scheduler on another machine (XP or 2003)?
  •  07-02-2008, 12:23 PM

    Re: mail alerts will not work

    Hi

    Ok we tried it under Windows Vista SP1. Same problem.
    We cant test it under Windows 2003. We migrated all server already to Windows 2008. :-)

    Best Regards

    sascha

  •  07-02-2008, 8:57 PM

    Re: mail alerts will not work

    Can you please double check you config? Are you sure you are usin a POP3 server?

    Alos, try turning debug on (via the config file).

  •  07-03-2008, 9:40 AM

    Re: mail alerts will not work

    Hi

    We dont use the pop3 plugin. Our Mail-Server is MS Exchange 2007.
    Just for your information we never used the GEMINI SCHEDULER tool.

    Best Regards

    Sascha

  •  07-03-2008, 10:33 PM

    Re: mail alerts will not work

    It seems like an issue with connecting to the smtp server.

    Can you try to change the settings in Gemini?

  •  07-06-2008, 8:55 PM

    Re: mail alerts will not work

    Hi

    we checked it. we changed the exchange server, changed from internal relaying to user auth. nothing.

    Best Regards

    sascha

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