CounterSoft User Forums

When i try to generate a PDF from the report, i have this error :

 

Error

Gemini

Could not render the url. Could not get image from url.The URL is not accessible. Status code 0x191.The requested resource requires user authentication. at ExpertPdf.HtmlToPdf.ImgConverter.GetMetafileFromUrl(String url, nc& htmlParseInfo) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytes(String url, String htmlString, String internalLinksDocUrl, Boolean fromUrl) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytesFromUrl(String url) at CounterSoft.Gemini.Web.Controls.PDFControl.lnkPDF_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Do you have any idea ?????

Regards

Which report exactly please?
Please check your full Gemini url setting.

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The problem is repeatable on all reports.

And the URL is fixed to the server adress http://gessvn1/cadet_tm/

 

Regards

Can you please try it on the road map or change log?

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Hello ..

On the roadmap the pdf doesn't work, but excel work fine ...

Can you please test it on our site (http://gemini.countersoft.com)?
If it works then please try and amend your web.config file and replace the following line:
<add key="ChartImageHandler" value="storage=session;" />
with:
 <add key="ChartImageHandler" value="storage=file;timeout=20;dir=c:\TempImageFiles\;" />

You will need to give permission on this folder for the worker process (usually NETWORK SERVICE).

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I have repaced the line with :

<add key="ChartImageHandler" value="storage=file;timeout=20;dir=d:\http-root\cadet_tm\TempImageFiles\;" />

But the problem is not resolved.

 

ID	Dated	Message Type	Message Source	Entry	User
105	12/01/2010 16:35:56	Error	Gemini	Could not render the url. Could not get image from url.The URL is not accessible. Status code 0x191.The requested resource requires user authentication. at ExpertPdf.HtmlToPdf.ImgConverter.GetMetafileFromUrl(String url, nc& htmlParseInfo) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytes(String url, String htmlString, String internalLinksDocUrl, Boolean fromUrl) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytesFromUrl(String url) at CounterSoft.Gemini.Web.Controls.PDFControl.lnkPDF_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Can we access your site? If so, please email a link to support at countersoft dot com

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Also, are you using the new web.config file?

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Hello,

It's not possible to access gemini out of the enterprise.
I use the new web.config file.
For the installation i have used the .zip file, not the executable setup.

regards

Are you using windows authntication?

Please check that you have this entry in the web.config file:

<location path="project/ReportPdf.aspx">

<system.web>

<authorization>

<allow users="*"/>

</authorization>

</system.web>

</location>

If it's there, try and add ~/project/..... to the entry.

Also, can you test it with the issue age report?

 

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I use the Windows authentication

Now i have this entry on the web.config :

    <location path="~/project/ReportPdf.aspx">
        <system.web>
            <authorization>
                <allow users="*"/>
            </authorization>
        </system.web>
    </location>

and no change ...

ID	Dated	Message Type	Message Source	Entry	User
156	13/01/2010 15:18:31	Error	Gemini	Could not render the url. Could not get image from url.The URL is not accessible. Status code 0x191.The requested resource requires user authentication. at ExpertPdf.HtmlToPdf.ImgConverter.GetMetafileFromUrl(String url, nc& htmlParseInfo) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytes(String url, String htmlString, String internalLinksDocUrl, Boolean fromUrl) at ExpertPdf.HtmlToPdf.PdfConverter.GetPdfBytesFromUrl(String url) at CounterSoft.Gemini.Web.Controls.PDFControl.lnkPDF_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

For some additional information

Sometimes the charts are not displayed on the page.
I have changed this lines : on web.config

        <!--add key="ChartImageHandler" value="storage=file;timeout=20;dir=d:\http-root\cadet_tm\TempImageFiles\;"/-->
        <add key="ChartImageHandler" value="storage=session;"/>

        <sessionState mode="StateServer" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;user id=sa;password=sa" cookieless="false" timeout="60"/>
        <!--sessionState mode="InProc" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;user id=sa;password=sa" cookieless="false" timeout="60"/-->

Hi,

 

I have the same problem. 

I tried the first solution to modify the appsetting ChartImageHanbler to:

<add key="ChartImageHandler" value="storage=file;timeout=20;dir=c:\TempImageFiles\;" />

With this solution I still get the error on PDF and now the charts are not displayed on the page.  (I can see image files added to the c:\TempImageFiles directory so the security on the folder is ok)

 

I tried the second solution to change the location path project/ReportPdf.aspx to ~/project/ReportPdf.aspx and I still get the error Could not render the url. Could not get image from url.The URL is not accessible. Status code 0x191.The requested resource requires user authentication.

 

 

 

Are you using windows authentication as well?

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